Signs that you need a new London Block Management company
Have you hired a London block management company but are dissatisfied with their service? Maybe its poor communication or you aren’t getting what you are paying for, but either way, you know they aren’t the right company for you. Once you have this realisation, it’s time to start looking around for a new company you know you can trust.
But this isn’t always the case. Maybe you are new to being a landlord and don’t know when to say enough is enough. Read the following if you are unsure whether or not it is time to move on from your agent. It contains reasons why you might be dealing with a phoney, and what you should be looking for in your new partnership.
You Are Doing All the Work
You hire a London block management company to take away the stress and hard work of looking after your property. So why are you still doing most of the work? They should be the ones dealing with chasing late payments, managing complaints and sorting out find new tenants.
However, if you find yourself taking on the tasks of your agents because they are lacking, then you shouldn’t stand for this. Your agent isn’t fulfilling their job description, and you, therefore, do not need to keep employing them. Look for a company you know will take on all the tasks with confidence and professionality to avoid being disappointed again.
The State of the Building is a Concern
If the state of your building, inside or out, is starting to deteriorate, you need to worry about the impact this will have on its value. People wouldn’t want to rent a place if the last tenants left it in disrepair. Therefore, your block management agent must ensure they are making regular site inspections. This way, they can check up on any concerns and make sure the current tenants aren’t disrespecting the property.
If you have visited the property yourself or have had complaints from current tenants, you need to take this up with your agent. If your agent has been lacking in their duties and left the place to fall the ruin, then it’s time to look elsewhere. You want to work with a London block management company you know can handle onsite inspections and maintenance.
You Don’t Trust Your Agent is Doing Things By the Book
Maybe you have noticed your agent isn’t following all the health and safety guidelines. Or perhaps they aren’t entirely legal in the processes of signing on new tenants. Either way, you need a trustworthy agent who is 100% legal in their job. Otherwise, complications can arise, and you may even find yourself losing your right to be a landlord.
If you have any doubts about your London block management company’s legality, then don’t just ignore this. Raise your concerns with the company as soon as possible. Hopefully, this will sort out any issues and reassure you that your agent will proceed legally and professionally. However, if your worries are ignored, then this can be a sign that it’s time to find a new London block management company.
You Are Paying Your Agent Too Much Compared to Their Workload
How much you pay your London block management company depends on the workload they take on. If you want to have less involvement in the work then the more money you need to pay your agent. However, sometimes this doesn’t work out correctly. Your agent can start their work saying they will handle everything from finding tenants to maintenance, but their actions can say otherwise.
If you don’t think your agent is fulfilling their promises or job description, then you need to rethink their wage. Speak to them about this and see if they improve or are willing to take less money. If not, it is best to move on and find a new agent who will work harder for their wage. Don’t waste your money on an agent who slacks and leaves half the work they are paid to do to you.
Your Agent Seems to Have Disappeared
Communication is key to having a successful landlord and agent relationship. You can understand what work needs to be done, any complaints they are handling and overall if they are worth the money you are paying. But, if your agent is dodging your calls or ignoring your emails, it can become frustrating.
A good London block management company will be in constant contact with you, replying to any missed calls or emails as soon as possible. If your current communication doesn’t match this, then you need to think about looking at other companies. This way, you won’t be waiting weeks for a response, worried about your tenants and your building.
You need to make sure you are working with the right London block management company. If they are being lazy with their work or completely ignoring your calls, then these can be one of many signs it is time to let them go. Choosing a company who has proof of their hard work and professionalism can guarantee an agent ready to fulfil their duties. If you want to learn more about the property management services we offer then contact us today.